1924年世界大赛启发了苹果医疗保健公司CEO的员工敬业度

首席执行官安德里亚·格雷厄姆(中)和莎娜·马丁, 总护士长(左), 罗宾·克罗斯比, 首席运营官

09/09/2023

苹果医疗最近举行了他们的第一次 宣传 作为他们新的C队的一部分.A.R.E. 员工敬业度计划. 下面,首席执行官安德里亚·格雷厄姆写下了C团队背后的个人灵感.A.R.E.

2015年8月,我开始了在苹果医疗保健的旅程.  这是我在苹果医疗公司工作的第一天, 我觉得自己和以前做过的任何工作都不一样.  我感受到了目标.  I felt that everyone here at 采用医疗 cared deeply about the patients and residents within the organization and strived to provide the best experience for everyone who utilized the services of 采用医疗.

随着我在苹果医疗事业的发展,我担任过很多职位.  I first served in the direct patient care of our patients and residents as a clinical pharmacist and the Director of Pharmacy.  Serving in this capacity gave me first-line access to see all the amazing care that is given to our patrons.  在农村社区服务一直让我感到非常自豪. 虽然足球比赛下注的资源可能有限, 农村诊所的服务人员总是让我感到惊讶.  These rural providers go above and beyond to take in any and all education provided, 无论是来自组织内部还是组织外部, 在他们的私人时间准备好照顾足球比赛下注的病人和住院医生.

当我继续担任药房主任时, 随着变化的发生,我开始在苹果医疗保健公司担任新的角色.  我担任首席质量官, 合规官, 风险管理, 兼首席运营官.  Through each of these roles, I got to experience 采用医疗 in many different ways.  I got to see how all of the different facets that make up the patient experience come together.  尽管每个病人的经历

获胜团队是C组的apple Healthcare员工.A.R.E. 9月大张旗鼓. 9, 2023.

起源于不同的领域, 不管是急诊室, 医生办公室, 或者门诊服务, 足球比赛下注组织的所有部门都为这一体验做出了贡献.  通过我不同的领导角色, I could see that not only did the clinical staff go above and beyond for our patrons, 还有非临床领域(如金融)的工作人员, 健康信息管理, 收入循环, 及人力资源, to name a few) all shared the same passion for creating the best patient experience for our patients and residents.

当我成为苹果医疗保健公司的首席执行官时, I thought a lot about how I could take all of the different opportunities I have had in our organization and all the passion I have seen in each different department and build unity within our organization to show we are all on the same page.

你们很多人都知道,我去年失去了父亲.  我爸爸是一个狂热的运动爱好者, 在成长过程中, 我童年的大部分时间都是在体育比赛中度过的.  在我父亲的悼词中, the preacher told us a story of the 1924 World Series between the New York Giants and the Washington Senators.  The story goes: The New York Giants and the Washington Senators were tied after six games in the 1924 World Series. In the final game at Griffith Stadium to determine the winner of the 1924 World Series, 两队进入第九局, 双方各得三分,打成平手.

纽约巨人队没有得分,华盛顿参议员队开始击球. 华盛顿参议员队的球迷尖叫着要一分, 哪支球队会赢得系列赛和世界冠军. 前两名击球手被击出出局,看起来会有加时赛.  然后,一个名叫里昂·高斯林的球员来到了本垒板.

两振出局,然后两球出局. 观众在观看每一个投球. Goslin stepped into the ball on the fifth pitch and slammed it to left-center field.  观众们都疯了,因为这一击似乎是一个本垒打.  As it turns out the ball hit just inches below the top of the wall and fell back onto the field.

当高斯林跑垒的时候,他放慢速度打了一个三垒安打.  His third base coach waved him on to head into home plate for an in-the-park home run. 高斯林在一团灰尘中溜进了家,似乎是在标签出现之前的一瞬间. 接球手按照惯例绕垒投球, 以防万一, 在等待裁判判罚的时候. 裁判推迟了他的判罚. 在与其他裁判协商后,他喊道:“你出局了!’

里昂·高斯林

华盛顿参议员的经理, 巴基哈里斯, 他的球队和球迷冲进了球场, 抗议这一呼吁. 裁判员使王冠平静下来并宣布, 女士们先生们, the batter is out…not because he didn’t beat the ball at home plate but because he didn’t touch first base!’ The players were always required to touch each base with their foot as they rounded the bases. 戈斯林没有这么做!

牧师继续说, “准备击球了, 击球, 如果你错过了一垒,跑垒也不算数. 足球比赛下注可能看起来像是到家了, but the Umpire who sees it all and knows we must play by the rules will call us ‘out.’”

Although the preacher was speaking about my father’s salvation in his eulogy I held onto these words.  我思考着这些话,思考着它们如何适用于我, 我的人生历程,以及我作为苹果医疗公司CEO的角色.  这就是C组.A.R.E进化自.  In all the experiences I have had at Appling I knew that I wanted us all to see that we are all on the same team.  足球比赛下注有着共同的使命.  不上一垒是做不到的. If we focus solely on what is going on in one area and not the other we will not make it to home plate.

Home plate for 采用医疗 is building a sustainable organization to provide care for Appling County for many years to come and serve generations to come. 为了达到本垒,足球比赛下注必须专注于人, 质量, 金融, 服务, 增长, 和社区.

安德里亚·格雷厄姆
苹果医疗保健公司的CEO